CallKit

CallKit helps create native calling experiences inside iOS applications. It allows apps to handle incoming and outgoing calls with the same interface users know from their iPhone. For businesses, this means smoother communication and a professional customer experience built right into their app.

How CallKit Works

CallKit gives developers tools to connect their app’s calls with the iOS system interface. When a call arrives, it looks and behaves like a regular phone call — even when it comes from a third-party service. It also manages how calls interact with other audio apps or the system itself, keeping communication consistent and reliable. Learn more on the official Apple CallKit documentation.

How It Helps Businesses

CallKit is more than a technical API. It creates real value for business applications that rely on communication. It helps:

  1. Deliver seamless user experience with calls that look native and feel trusted.
  2. Build reliable customer support and sales communication tools directly into apps.
  3. Combine audio, video, and face verification features in one flow.

Our team has used CallKit together with technologies like Swift, Objective-C, WebRTC, LiveKit, and FaceTec to build complete communication solutions - from support platforms to secure identity systems.

Key Advantages for Business Solutions

By integrating CallKit, companies can:

  1. Improve response time and customer satisfaction through real-time communication.
  2. Keep users inside one branded app instead of switching to phone or chat.
  3. Ensure privacy and security of customer data during calls.
  4. Reduce dependency on third-party communication apps and external services.

We know how to integrate CallKit into business processes and connect it with your CRM, call center, or mobile platform.

If you want to improve how your customers connect with your business, reach out to us and we will help you make it simple!

Jakub Bílý

Head of Business Development

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