JLL B2B Marketplace: shopping made simple

Please describe your company and your position there.

I’m the director of engineering and application development at JLL. Our business is corporate real estate and investment management. On the market from 1783, JLL is ranked 186th in Fortune 500 with its 91 000 employees.

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For what projects/services did your company hire Moravio, and what were your goals?

JLL is continuously investing in digital to keep our services on the top level. ​ We’ve developed a new application, named Jet, with the goal to integrate all major workplace systems and bring the user an unified easy-to-use employee experience in the new hybrid environment. ​

Our platform integrates with 20+ systems from O365, Google Workspace to desk and meeting room reservation services. Having the platform that integrates all major services enables us to build one rich connected experience for the employees to leverage all resources and tools no matter where they work from. ​

Moravio has been a key partner in accelerating our development. The world has been changing fast and having a partner who is agile enough is one of the key factors for our success.

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How did you select this vendor and what were the deciding factors?

A colleague of mine recommended the company based on his previous working experience with Moravio. Moravio reacted fast on our inquires and they started small - with just 2 team members. The team grew naturally as our needs for capacities increased with no commitments needed, so the decision was easy, as there was almost no risk involved.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Moravio team communicates directly with our product manager as a separate feature team. Internal engineering team is involved in reviewing their design documents and occasionaly the code.

Their team is sprinting, demoing and deploying their work every 2 weeks. Their engineers mainly work on node.js / TypeScript backend micro-services.

How many people from the vendor’s team worked with you, and what were their positions?

Moravio had a team of 9 on different areas of the project, including a team lead, frontend and backend developers.

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Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our internal teams were focused on improving the Jet platform and the calendar experience, meanwhile Moravio was able to autonomously develop desk booking Jet skills. They took real ownership of the feature and were able to drive the development independently.

Describe their project management style, including communication tools and timeliness.

Team lead of the team has a technical background as well as product thinking. He was able to come up with new ideas to streamline the design of features our product manager requested.

What did you find most impressive or unique about this company?

Employees as well as management of the company are really passionate about building great products and it shows. They take feedback seriously and they adapt fast.

Are there any areas for improvement or something they could have done differently?

During one time period, when they had a lot on their plates, they had a tendency to overcommit themselves. It took a few months for them to start pushing back enough to be able to prioritize better.

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