Background
Please describe your company and your position there.
I was in the position of financial and reporting specialist and I was in charge of the project of implementation of the new website for investors during that period.
Challenge
For what projects/services did your company hire Moravio, and what were your goals?
The main goal was to move from an outdated and not fully functional system. That’s why we approached Moravio, based on excellent references. One of the main tasks was to move to a user-friendly system that would be less demanding to operate. Another was to improve the UX.
Solution
How did you select this vendor and what were the deciding factors?
Moravio was chosen because of positive references from the circle of people who have solved similar projects themselves.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
At the very first meeting with the project manager we presented our expectations and agreed on the implementation process. Since we needed to deal with this promptly, the time that was set aside for the implementation was not very long.
Moravio managed this with great professionalism. At the next meeting we discussed the contract terms and then it went very quickly. The first visualization designs came, which we only lightly auctioned. After several meetings we agreed on go live with the possibility of additional changes within the production in the following month.
How many people from the vendor’s team worked with you, and what were their positions?
Project manager - He was always available whan we needed and he could answer all our answers to our questions about the project (time, problems, changes). Lead developer - when we were in need to understand some technical points or to discuse them he was able to help us. A bunch of developers who worked on our project. Testing was in our hands and the hands of project manager.
Results
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Feedback from our customers was very positive. The same reaction was by our administrators who spent less time on editing the site.
Describe their project management style, including communication tools and timeliness.
We had meetings as needed. In the start there was a time we had some regulary meetings. We used BaseCamp for communication.
What did you find most impressive or unique about this company?
The whole team had a great focus on the project. Their communication has been straight and transparent. They also came with their own ideas.
Are there any areas for improvement or something they could have done differently?
You can always improve what you do, but in the case of Moravio it is not much needed.